Frequently Asked Questions
As a Peyza customer you can earn Points in various ways. For more information, please go to How it works. Here you will find a detailed description of the various ways you can earn Points.
At the top right of the portal you can see how many Points you have earned. Would you like a detailed overview of your Points? Then go to ‘My saved points’.
No. You can only redeem your Points for the items or services in the PeyzBank program as shown in the gift shop.
No. Points are personal and cannot be transferred to another participant.
When you click on the "Gift Shop" button in the menu, the various categories and items are displayed. If you wish to order a product or service, click on "Add to cart". If you have made a mistake or changed your mind, you can remove the selected item from the shopping cart. When you agree to the contents of your shopping cart, click on 'Finish order' after which the order is completed and the ordered products will be sent to you.
After ordering one or more vouchers, you will receive within 10 minutes the vouchers in your mailbox.
Yes. All personal data will be treated confidentially and will not be passed on to third parties unless this is necessary to deliver the items you ordered. Peyza is the data controller and has made agreements about this with the company that carries out the Peya Loyalty program on its behalf, Inspire Ltd.
All questions related to the Peyza program can be directed to the helpdesk at ………. or by phone on ………..